How do I login to my account?
Click the menu icon on the top right hand side of the homepage for the "login" option to appear. Click "login" and fill in your email and password. If you don't have a #KickSugar account click "register" to create an account. If you forgot your password click "forgot your password?" and an email prompting you to reset your password will appear in your inbox within a couple minutes (check your spam if it's not showing up!).
How do I change my address on my account?
Login to your account (see "how do I login to my account" if your unsure how to do this), select "View Addresses" to edit and delete existing an address, or add a new address. Keeping up to date information allows for faster checkout & ensures that your sweets make it safely to their new home 😊.
How do I update my credit card on my account?
For regular orders we don't store any credit card information on file. For subscription orders, login to your account (see "how do I login to my account" if your unsure how to do this!), select "manage subscriptions" on top left corner, select "billing information" and update card on file & billing address.
What are the benefits of creating an account?
Your account is your one stop shop to review order history, update credit card information, update billing & shipping address, and manage your subscriptions. 🙌
Does SmartSweets Send Samples?
Unfortunately at this time we are not able to offer samples, however we do often host giveaway for a chance to win some of our #KickSugar candy! Be sure to follow us on social @SmartSweets to be the first to know when we launch a giveaway!
Do you offer any other size packages? (i.e. funsize, bulk packs etc)
Currently, we only sell in pouches of 50g or a carton of 12 (50g pouches) but stay tuned as we are excited to be able to offer different size packages in the future!
I'm a Blogger/Influencer and I'd love to work with SmartSweets!
We love hearing from SmartSweets lovers, and from people who are passionate about spreading #kicksugar sweetness in their community! Feel free to start sharing with #SmartSweets and tagging @SmartSweets posts. Head here to complete the 5-10 min application form for collaboration opportunities.