What is a subscription?
When you check out using the "subscription" option, you are making an advanced payment schedule in order to receive your #KickSugar candy fix on a predetermined date every 30 days. To activate your subscription, choose the "Subscribe + Save" option on a 12 pack of your favorite sweets (or sours! 😉), and head to your cart to finalize.-----
Can I cancel at any time?
Your subscription can be edited or cancelled anytime before you receive your "recurring order charge confirmation" email that should arrive in your inbox 3 days before your card on file is charged. This email confirms that your card on file has been charged and your new #KickSugar candy stash is now being processed to ship to it's new home. Once your sweet delivery has processed for shipment, we can no longer cancel or modify.-----
How do I modify or cancel my subscription?
To review your subscription you are required to login to your account. On your account homepage, the "Manage Subscriptions" text is located on the left side under your name/email. Click "Manage Subscription" to review frequency of delivery, next charge date & options to edit or cancel subscription.
Will I get a reminder before my subscription ships?
You'll get an email 3 days before your card on file is charged to notify you that the sweetest part of the month is approaching! This is the perfect time to modify or cancel your subscription as needed by clicking the link inside the email re: "Manage your subscription". Changes can no longer be made after your order is processed.