FAQ: Candy Isle

WHAT IS CANDY ISLE?

Candy Isle is our community for SmartSweets VIPS! By logging in to your Candy Isle account on SmartSweets.ca you get exclusive access to limited edition merch drops, early access to future NEW #KickSugar candy and free digital stuff like phone wallpapers and zoom backgrounds. Anyone can create an account and vacation on Candy Isle anytime to see what new sweet things are in store!

-----

Who is this for?

Everyone! You can sign up here to check it out.

-----

Is this for both Canada and the US?

You bet! If you are in Canada you can sign up here, and if you're in the US here!

-----

How do I get access?

Candy Isle is exclusive to those that sign up and you need an account to visit! You can visit Candy Isle in 2 quick steps: 1) Go to SmartSweets Candy Isle page and 2) Create a Candy Isle account. Easy!

-----

Do I have to subscribe to emails to get access?

You are not required to subscribe to our newsletter when you sign up for Candy Isle, but the option is there (we hope you do!) to get free shipping on your first order of $30+, sweet deals and a peek behind the scenes! 
-----

Help, I’m locked out of my account!

We can help! Please send us a note including the error message you're receiving as well as your full name and email to hello@smartsweets.com
-----

Will you restock Candy Isle merch?

We don't have plans to stock this exclusive SmartSweets Candy Isle merch - once it's gone, it's gone for good! Don't wait to get your hands on these sweet goods. But stay tuned for other limited edition drops in the future!

-----

Is there a size chart?

Yes! You can find size details for the Crewneck and Socks on each products page.

-----

Is Candy Isle merch final sale?

Yes, all Candy Isle merch is final sale. Check out our full return policy here!

-----

WHAT IS CANDY ISLE?

Candy Isle is our community for SmartSweets VIPS! By logging in to your Candy Isle account on SmartSweets.ca you get exclusive access to limited edition merch drops, early access to future NEW #KickSugar candy and free digital stuff like phone wallpapers and zoom backgrounds. Anyone can create an account and vacation on Candy Isle anytime to see what new sweet things are in store!

-----

Who is this for?

Everyone! You can sign up here to check it out.

-----

Is this for both Canada and the US?

You bet! If you are in Canada you can sign up here, and if you're in the US here!

-----

How do I get access?

Candy Isle is exclusive to those that sign up and you need an account to visit! You can visit Candy Isle in 2 quick steps: 1) Go to SmartSweets Candy Isle page and 2) Create a Candy Isle account. Easy!

-----

Do I have to subscribe to emails to get access?

You are not required to subscribe to our newsletter when you sign up for Candy Isle, but the option is there (we hope you do!) to get free shipping on your first order of $30+, sweet deals and a peek behind the scenes! 
-----

Help, I’m locked out of my account!

We can help! Please send us a note including the error message you're receiving as well as your full name and email to hello@smartsweets.com
-----

Will you restock Candy Isle merch?

We don't have plans to stock this exclusive SmartSweets Candy Isle merch - once it's gone, it's gone for good! Don't wait to get your hands on these sweet goods. But stay tuned for other limited edition drops in the future!

-----

Is there a size chart?

Yes! You can find size details for the Crewneck and Socks on each products page.

-----

Is Candy Isle merch final sale?

Yes, all Candy Isle merch is final sale. Check out our full return policy here!

-----